The 4 Top Uses Of Telemedicine In Singapore

If you have not been aware of telemedicine until now, you might be unsure if it is something you should start trying. Have you ever had to wait for an appointment at a hospital, even if you have queued since early in the morning? What about calling the clinic only to be told that your sick child has to wait as the earliest appointment available is days away?

These situations are uncalled for when the need for medical advice is urgent. But they can be avoided with telemedicine. Telemedicine is the remote diagnosis and treatment of patients through the use of telecommunications technology, meaning that you do not necessarily have to be at a clinic to receive medical advice. It is increasingly becoming an option for families and patients themselves when you require immediate real-time two-way communication with healthcare providers. Online healthcare is increasingly becoming mainstream and that includes Singapore.


We all know that when we are faced with sudden problems such as a deep cut on your hand or a bad case of diarrhea, we turn to our immediate source of information: the Internet. But a recent Straits Times article, “Take precautions before consulting ‘Dr Google’, talked about how self-diagnosis can backfire. The danger of self-diagnosis is that certain health information can be misleading, and you could be making your ailments worse. As some search results are sponsored, you might also be treating yourself with methods that are not effective at all. While Google acts as an immediate source of information, so does telemedicine. The crucial difference is rather than facing the risk of misdiagnosing yourself, you can hear from medical specialists to receive trustworthy and reliable professional diagnosis. Here are the top four medical uses of telemedicine that HiDoc can address for you:


This includes setting up appointments, changing appointments and assistance with your medical claims. Long working hours has become an expected reality for Singaporeans. Options that provide us with higher convenience comes in handy and telemedicine gives you just that. Even if you are overseas, you can enquire with HiDoc’s experienced medical concierge team. Not only are we able to help with arranging for your flights and accommodation in Singapore, we offer limousine services upon your arrival in Singapore.


Many of us are responsible for the well-being of our loved ones and especially when they need someone to hold onto, we know how difficult it for them to move around. It is even more challenging when they require the aid of a walking stick or wheelchair. For Budget 2019, Finance Minister Heng Swee Keat shared that according to the Ministry of Health (MOH), it is estimated that one in two healthy Singaporeans aged 65 could become severely disabled in their lifetime, and may need long-term care. With this in mind, telemedicine will provide equally useful medical advice while reducing the need for them to travel, lessening the trouble for both you and your loved one.


For people who may not feel comfortable visiting a doctor’s office for reproductive and sexual health care, you can consider getting in touch with the right specialists on HiDoc for advice in private.


For parents with young kids, we know how easy it is for them to fall sick and as a parent, nothing can be more worrying than watching your child battle with the common illnesses. It bothers you even more when you have to take your child to the clinic, potentially exposing them to more viruses. And we all know how easy it is for them to pick up germs and fall ill again in that crowded waiting space. With telemedicine, it decreases the chances of catching something else and your child will be able to get better faster and more effectively. When they have acute medical conditions such as the common cold, stomach aches and sinus infections, they can be easily addressed through a HiDoc teleconsultation.

A plus point of the HiDoc app is that you only need 1 login for you and your dependents, which means your child is able to use the app under your guidance during the teleconsultation. HiDoc provides an option for you to add dependents under your account so you do not have to create a separate account for your child.


Now that you know the uses of telemedicine, people also ask what benefits telemedicine provides for a patient. You can read our article on Benefits Of Telemedicine. Download HiDoc to better take care of yourself as well as your loved ones. Ultimately, it will be particularly beneficial for you when you are able to consult a specialist whenever the need for it arises.

While certain telemedicine applications still face limitations to their security and privacy protections, HiDoc will ensure that your call records, medical history, and billing information are kept confidential and secure. Our patients’ data and medical records are compliant with the Personal Data Protection Act (PDPA). Ultimately, HiDoc keeps both sides updated while maintaining your confidentiality. If you are in need of some medical advice now, you can get started by downloading your HiDoc app.

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