Providing the best for those who matter

WHY HIDOC FOR BUSINESSES

Keep your
employees healthy

HiDoc enables employers to provide health and dental benefits as employee engagement programmes, to attract and retain talent.

HiDoc enables employers to:
– Safeguard and care for a high-performing team
– Gain access to a trusted source of medical professionals
– Have a cost-efficient way of managing healthcare benefits

Our platform offers virtual consult with specialists, health services and specially curated health management packages that businesses can offer to employees, while giving employers clear sight of costs. Going beyond insurance and claims, our network saves you time seeking out the best deals from different groups.

Demonstrate your commitment to staff

Recruiters rank healthcare and dental benefits as key factors in attracting and retaining talent.

To ensure that employers better manage staff costs, HiDoc enables access to specialist healthcare through teleconsulting, with rates presented upfront.

Get your people back on their feet

​In-app appointments and follow-ups mean that your staff receives professional healthcare advice and care as soon as possible, and whenever needed, wherever they are.
HiDoc can do away with the hassle of booking clinic appointments, and lengthy waiting times, both to see a doctor and for drug prescriptions to be filled.

Retain staff in the long term

HiDoc enables employers to retain staff in the long run, by offering people-centric data analytics.
Anonymised data can better identify reasons why medical leave is being asked for, giving employers a pulse take overall health issues.

FREQUENTLY ASKED QUESTIONS

HiDoc is a patient-centric digital platform that connects patients to Singapore-accredited medical specialists and provides virtual healthcare services ranging from virtual consultations to an integrated e-shop for purchasing health and wellness products.
HiDoc is a patient-centric digital platform that connects patients to Singapore-accredited medical specialists and provides virtual healthcare services ranging from virtual consultations to an integrated e-shop for purchasing health and wellness products.

Our comprehensive suite of telemedicine services includes virtual consultation, appointment booking for future virtual consultations, and reporting of symptoms and receiving a written advice plan from specialists.

Secured health records for patients to upkeep their healthcare journey including doctors’ discharge summaries, investigatory tests such as imaging results and recording of health profiles.

In partnership with Watsons, HiDoc’s e-shop offers a host of health and wellness products and/or services to cater to patients’ healthcare needs.

• FASTER TREATMENT AT YOUR CONVENIENCE: Forget long queues and mindless waiting. HiDoc reaches patients located anywhere, offering services over a video chat. Prescriptions are then directly sent to a pick-up point in Singapore.

• SERVING PATIENTS FROM THE HEART: HiDoc’s medical providers can monitor your healthcare journey in a sustained and engaged manner, compared to just a one-off, transactional visits.

• HOLISTIC, SECURE CARE: Your call records, medical history and billing information are all securely stored. With your express permission, our specialists access these in full to gain an understanding of your health and healthcare needs. In partnership with DBS, HiDoc also gives you the assurance of fast, trusted payment channels.

• TRANSPARENCY AND ASSURANCE: Patients are assured that they are receiving expert care from accredited medical specialists who will attend to their medical concerns. All fixed rates (before GST) are also revealed ahead of an appointment so there are no surprises.

Yes, you can use the HiDoc app immediately after a successful sign up.

Yes, HiDoc fully respects and maintains your confidentiality. HiDoc securely stores call records, medical history and billing information. Our reports of patients’ data and medical records are compliant with the Personal Data Protection Act (PDPA).

There are no subscription fees whatsoever. HiDoc is free to sign up for. Patients will only be charged if a service is used.

A flat fee of SGD120 for the first consultation and SGD80 for follow-up consultations (all before GST).

Medications and other services provided on HiDoc’s e-shop are charged separately.

We accept online payments via major debit and credit cards including Visa, Mastercard, AMEX and DBS PayLah.

HiDoc offers patients a comprehensive list of Singapore medical specialists to consult with. Our full list of medical specialties are:
CARDIOLOGY
COLON & RECTAL SURGERY
GASTROENTEROLOGY
GENERAL SURGERY
HEALTH SCREENING
INTERNAL MEDICINE
OBSTETRICS & GYNAECOLOGY
ORTHOPAEDIC SURGERY
PAEDIATRICS
PLASTIC SURGERY
UROLOGY
VASCULAR SURGERY
OTOLARYNGOLOGY (EAR NOSE THROAT)

All medical doctors and specialists on HiDoc are Singapore-registered and licensed with the Singapore Medical Council. They hold doctoral degrees in medicine and have undergone the requisite post-doctoral training necessary to be registered as doctors in Singapore.

Anyone can sign up and use the HiDoc app, except those who are underage, or are of unsound mind and require a guardian to be the principal owner of his/her case file. Anyone can sign up and use the HiDoc app, except those who are underage, or are of unsound mind and require a guardian to be the principal owner of his/her case file.

Yes, HiDoc is suitable for children when they are accompanied by a parent or guardian during the consultation. You only need ONE login for yourself and your dependents. HiDoc gives you the option to add dependents to an account, doing away with the need to manage separate accounts for your child or ward.

Please contact our HiDoc Customer Support Team at support@hidoc.sg and we will gladly assist in resolving any issues you may have.

Join us!

Interested in providing better healthcare benefits to your staff?

Register your interest by emailing us at enquiry@hidoc.sg, or call us directly at +65 6887 5000

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HiDoc is a telemedicine platform that connects patients with Specialists in Singapore.

Contact Us

If you have any question, contact us at enquiry@hidoc.sg

Or give us a call at +65 6887 5000

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